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More Ways to Contact Us
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Click here to ask a question or share store-specific feedback. We’d love to hear from you!
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Our head office is located at 1755 W Broadway #310, Vancouver, BC V6J 4S5
You can reach our guest relations team at:
guestrelations@moxies.ca
(604) 730-6610
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Please email our Brand & Marketing team for any media or advertising opportunities at marketing@moxies.ca
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Interested in learning more about owning a Moxies franchise? Please visit our franchise website at moxiesfranchise.com
Restaurant FAQs
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Yes! Most Moxies locations across Canada offer online reservation services, or you can call your favourite location direct to reserve a table based on availability. To reserve a table online, please select your location of choice and hit the “Reserve” button in the website menu.
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Yes, all locations offer a complimentary dessert for guests celebrating their birthdays with us. Please let your server know if one of your party is celebrating a birthday!
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Absolutely! While our lounges are reserved for those who prefer an adult-only atmosphere, our dining rooms have always been child and family friendly. We welcome families with children of all ages and offer a Kids’ Menu with junior items that include unlimited drinks and dessert for children under 12. We also offer colouring sheets with crayons and have high chairs available.
Career Opportunities FAQs
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Our primary criteria is career experience! All franchise applicants must have extensive experience as the General Manager or owner/operator of a full service, sit down restaurant similar to a Moxies (premium casual, high volume, dining room & lounge). New franchisees must be the primary operator of their Moxie’s location, so career experience is critical.
No franchise applicant may have other business commitments within our industry. We expect 100% commitment to our brand.
We are no longer accepting new franchisees for locations in BC, Alberta, Saskatchewan, Manitoba or the Maritimes.
Please note that all new location opportunities are first offered to our current franchisees to help them expand their businesses, then secondly to our bank of internal applicants prepared to become franchisees. Any applicant from an external source, who we find to meet all of our criteria, can expect an extensive review period before a new location becomes available.
For more information about owning a Moxies franchise, please send an outline of your management experience in the Food and Hospitality industry to guestrelations@moxies.ca. Please be sure to include the markets you are interested in. We thank all applicants; however only those considered for an interview will be contacted.
OTHER FAQS
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If you were employed by a corporate Moxies location, please email t4@moxies.ca.
If you were employed by a franchise owned location you will need to contact the franchisee directly or the location that you worked for. Our home office does not have access to the employee records of franchise owned and operated locations.
Other FAQs
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All donation and sponsorship requests can be submitted via email to the attention of the Marketing Department at donations@moxies.ca.
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Yes. Moxies is committed to the equal and impartial treatment to team members as well as our guests. We will meet the needs of individuals with disabilities in a timely and conscientious manner by working progressively towards removal of barriers to accessibility and integrating the services available to individuals with disabilities. We will continue to develop, maintain and review our accessibility plan to ensure our organization and services are made accessible to all individuals with respect to the dignity and independence of all. Please click on the following like to see our Accessibility Policy. If you would like to provide feedback on our policies and procedures please email info@moxies.ca.
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The health and safety of our guests and team members is our highest priority. We want you to dine and order with absolute confidence, so we developed Moxies PureClean to elevate our existing high standards of hygiene and cleanliness procedures. Click here for more information on our PureClean program.
