Frequently Asked Questions
Moxies goal is to foster a great dining experience for all our customers - our FAQ should answer any questions you may have about reservations, nutritional information, and special events.
Yes! Most Moxies locations across Canada offer online reservation services, or you can call your favourite location direct to reserve a table based on availability. To reserve a table online, please select your location of choice and hit the "Reservations" button, or click on the "Reserve" button on the bottom of your screen.
Absolutely! At Moxies we pride ourselves on our allergy awareness and guest protection procedures.
We have a Common Allergen Guide for mild allergies or intolerances to assist you in making your own menu selections. Please visit our menu page, select your favourite Moxies location, and look for the Common Mild Allergen guide located at the bottom of our Main Menu tab.
Please note that items listed on this guide may contain small amounts of the listed allergen. Therefore this guide is not to be used for severe allergies. We strongly recommend that you ask to speak to a manager for any severe allergies prior to ordering.
We take food allergies and sensitivities very seriously and require that our Managers check with guests each time a severe allergy is brought to the attention of our servers. There are rigid protocols in place and every Manager and Chef have internal guidelines for making safe menu suggestions depending on the specific concern.
Yes, all locations offer a complimentary dessert for guests celebrating their birthdays with us. Please let your server know if one of your party is celebrating a birthday!
Our primary criteria is career experience! All franchise applicants must have extensive experience as the General Manager or owner/operator of a full service, sit down restaurant similar to a Moxies (premium casual, high volume, dining room & lounge). New franchisees must be the primary operator of their Moxie’s location, so career experience is critical.
No franchise applicant may have other business commitments within our industry. We expect 100% commitment to our brand.
We are no longer accepting new franchisees for locations in BC, Alberta, Saskatchewan, Manitoba or the Maritimes.
Please note that all new location opportunities are first offered to our current franchisees to help them expand their businesses, then secondly to our bank of internal applicants prepared to become franchisees. Any applicant from an external source, who we find to meet all of our criteria, can expect an extensive review period before a new location becomes available.
For more information about owning a Moxies franchise, please send an outline of your management experience in the Food and Hospitality industry to email@example.com. Please be sure to include the markets you are interested in. We thank all applicants; however only those considered for an interview will be contacted.
Thank you for your interest in employment opportunities with Moxies! Please visit our careers page here.
There you can review available positions at all locations across the country and to fill out our online application. You are also encouraged to visit your preferred location directly to drop off your resume or fill out an application personally.
All donation and sponsorship requests can be submitted via email to the attention of the Marketing Department at firstname.lastname@example.org.
Please view each menu item and click the icon to view its nutritional information.
Unfortunately, we do not disclose our recipes since they are such a core aspect of our business. All recipes are kept in archive for potential use in future menus or features.
If you were employed by a corporate Moxies location, please email email@example.com.
If you were employed by a franchise owned location you will need to contact the franchisee directly or the location that you worked for. Our home office does not have access to the employee records of franchise owned and operated locations.
Absolutely! While our lounges are reserved for those who prefer an adult-only atmosphere, our dining rooms have always been child and family friendly. We welcome families with children of all ages and offer a Kids’ Menu with junior items that include unlimited drinks and dessert for children under 12. We also offer colouring sheets with crayons and have high chairs available.
Yes. Moxies is committed to the equal and impartial treatment to team members as well as our guests. We will meet the needs of individuals with disabilities in a timely and conscientious manner by working progressively towards removal of barriers to accessibility and integrating the services available to individuals with disabilities. We will continue to develop, maintain and review our accessibility plan to ensure our organization and services are made accessible to all individuals with respect to the dignity and independence of all. Please click on the following like to see our Accessibility Policy. If you would like to provide feedback on our policies and procedures please email firstname.lastname@example.org.
The health and safety of our guests and team members is our highest priority. We want you to dine and order with absolute confidence, so we developed Moxies PureClean to elevate our existing high standards of hygiene and cleanliness procedures.Click here for more information on our PureClean program.